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Supreme Garage Door LLC · Effective date: Oct 9, 2026
 

About this policy
Supreme Garage Door LLC ("Supreme Garage Door," "we," "us," or "our") collects only the information needed to answer your requests and provide residential garage door service. This Privacy Policy explains what we collect, how we use it, and the choices you have.

This policy applies to www.garagedoorsrepairtampa.com and our related website, www.supremegaragedoorllc.com (together, the "Site"), and to information you give us by phone, text, or email. We are a residential garage door repair company based in Tampa, Florida, serving Hillsborough, Pasco, Hernando, and Pinellas Counties.

By using the Site or contacting us, you agree to this policy. If you do not agree, please do not use the Site.

Information we collect

We collect information you give us directly and limited technical information collected automatically when you visit the Site.

Information you provide

• Contact form: first name, last name, email address, phone number, service address, the type of service you need, and any message you write.

• Calls, texts, emails, and WhatsApp: your name, phone number, email address, service address, and details about your garage door or the problem you are having.

• Photos: pictures of your garage door or opener that you send us by text, email, or WhatsApp so we can prepare an estimate.

• Payment information: When you pay by cash, check, Zelle, or credit card, we receive the details needed to process your payment. Our payment processor handles card payments; we do not store full card numbers on the Site. Information collected automatically: When you visit the Site, our website host and its tools may collect your IP address, browser and device type, pages viewed, the date and time of your visit, and the page that referred you. Some of this is collected through cookies (see below).
   

How we use your information
We use your information to respond to you and to provide the garage door service you ask for. Specifically, we use it to:

• Respond to your calls, messages, and contact form submissions

• Provide free estimates and schedule appointments, including 24/7 emergency service

• Find your home and perform repairs, replacements, and maintenance

• Send appointment confirmations, arrival updates, invoices, and receipts

• Process payments and keep business and tax records

• Follow up on completed work, warranty questions, or customer service issues

• Operate, secure, and improve the Site

• Comply with the law and protect our rights, customers, and employees

We do not use your information for any purpose unrelated to our services without asking you first.
 

How we share your information
We do not sell, rent, or trade your personal information. We share it only in these limited cases:

• Service providers who help us run our business, such as our website host, email and phone providers, messaging apps such as WhatsApp, scheduling tools, payment processors, and our accountant. They may use your information only to perform services for us.

• Suppliers and manufacturers when we need your details to order parts or process a warranty claim for your door or opener.

• Legal requirements: when required by law, subpoena, or court order, or to protect the safety, rights, or property of our customers, our team, or others.

• Business transfers: if our business is sold or merged, customer information may be transferred to the new owner, who must honor this policy.

• With your permission in any other case.
   

Phone, text, and email communications
When you give us your phone number or email, you agree that we may contact you about your request, estimate, appointment, or service. These messages are about the work you asked for, not marketing.

• Text messages: message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. Consent to receive texts is not a condition of buying any service.

• Mobile numbers: we do not share your mobile number or text-messaging consent with third parties for their marketing purposes.

• Email: if we ever send promotional emails, each one will include a way to unsubscribe.

How long we keep information and how we protect it

We keep customer and job records for as long as we need them to provide service, honor warranties, and meet tax and legal record-keeping requirements. We review older inquiries that did not lead to a job and delete those we no longer need.

We use reasonable safeguards to protect your information. These include two-factor authentication on our email and website accounts, secure (HTTPS) connections on the Site, and limiting access to people who need it to do their jobs. No website or electronic storage is 100% secure, so we cannot guarantee absolute security.
 

Your choices and rights
You can contact us at any time to:

• Ask what personal information we have about you

• Correct information that is wrong or out of date

• Ask us to delete your information, unless we must keep it for legal, tax, or warranty reasons

• Stop receiving texts, calls, or emails that are not about an active job

We aim to respond within 30 days. We may need to confirm your identity before acting on a request. We will not treat you differently for exercising these rights.
 

Children's privacy. The Site is for adults arranging home services. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us, and we will delete it.

Links to other sites. The Site may link to other websites, such as Google Maps or social media pages. We are not responsible for their privacy practices, so please review their policies.
 

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Continuing to use the Site after a change means you accept the updated policy.
 

Contact us

Questions or requests about your privacy can go to:

Supreme Garage Door LLC
Tampa, Florida
Phone: (813) 403-3181
Email: supremegdtampafl@gmail.com

Se habla español. You may contact us in English or Spanish, and we can provide this policy in Spanish on request.